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Refund and Cancellation Policy for MHTextileFusion.com
At MH Textile Fusion, we prioritize customer satisfaction and strive to deliver the highest quality fabrics and textiles. To ensure clarity, please review our refund and cancellation policy below:
Refund Policy
• No Returns: Due to the nature of our products, we do not accept returns once the order has been delivered.
• Refund Eligibility: Refunds are only available if the product is received in a damaged condition. To qualify for a refund:
1. You must notify us of the damage within 48 hours of receiving the product.
2. Provide clear photos or videos of the damaged product along with your order details.
3. After verification, we will process the refund to your original payment method within 7-10 business days.
Cancellation Policy
Order Cancellations:
• Orders can be canceled within 3 hours of placing the order for a full refund.
• After 3 hours, cancellations are not permitted as the order will already be in the processing stage.
• If you need to cancel your order, please contact our customer service team immediately with your order number.
Non-Refundable Situations
Refunds will not be provided in the following cases:
1. Damage caused after delivery due to mishandling or improper care.
2. Change of mind or incorrect product selection by the customer.
3. Requests submitted beyond the 48-hour notification window.
Contact Us
For refund or cancellation requests, please contact us at:
• Email: mhtextilefusion@gmail.com
• Phone: +91 99864 48898
• Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM
We appreciate your understanding and thank you for choosing MH Textile Fusion for your fabric needs!